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Soracom’s Mission: The Democratisation of IoT

Parag Mittal, Chief Commercial Officer, SORACOM


“Our focus is the democratisation of IoT. For me, the measure of success would be that Soracom is recognised not just for excellent commercial performance, but also for the work it has done to support the industry.”

Interview by Abraham Joseph, Editorial Director, IoT Insights

What is the origin of Soracom?

Soracom was founded in Japan in 2015 by three experts in telecommunications and cloud technologies, our CEO, Ken Tamagawa, our CTO Kenta Yasukawa and our COO Daichi Funato. We launched our service in Japan on 30 September 2015. From the onset, our objective was to develop a communications network that was optimised for IoT, with the performance and scalability to serve all customer groups. One year after launch, we had over 4000 clients. Today we have over 5000 clients.

Which specific gap did Soracom aim to exploit?

We noticed that a lot of companies wishing to deploy IoT solutions were not able to get the services they wanted. In terms of the connectivity component, in many instances devices were deployed with public IP addresses and data was carried over the public Internet. This is still the case for most installations today. We recognised that this was a major problem, especially with respect to security. This was the genesis of the idea to build an IoT-focused core network. Then, instead of focusing on selling connectivity in the traditional way, we decided to bring the core network to the cloud since all enterprises were already in the cloud.

Who owns Soracom?

Soracom is privately owned. Our investors include World Innovation Lab, Infinity Venture Partners (IVP), Pavilion Capital, Mitsui, and Mirai Creation Fund.

In which Markets does Soracom Operate?

Today, most of our customers are in Japan. In November 2016, we expanded to the US. We a small team based in Palo Alto. Currently, we are focusing on European expansion. Our launch event for Europe will be held at 4YFN at Mobile World Congress on 27th February 2017.

What are your plans for Europe?

Our initial focus will be to raise awareness. We plan to do the same ground work we did in Japan to build the Soracom brand. We plan to start our work with the developer community in different countries. We’ll also be working with technology start-ups as well as small, medium and large enterprises.

Can you elaborate on how you plan to engage with the developer community?

Our aim is to build a single developer community across Europe. Of course, we can’t do this by ourselves. We are looking to engage with passionate developers and customers to build this ecosystem. In Japan, we already have thousands of people in our user group. This is of great benefit to us, but also to our developers and end users.

Our key message to developers is that they don’t need to struggle anymore because Soracom is here and we have the offering that they’ve been looking for to enable them to deliver their solutions and services on time.

How would you describe this offering?

We designed and built our core networking software in such a way that we can transfer data securely between devices and the cloud. In essence, we are able to offer each customer their own private network and a comprehensive array of management tools. We call this the “Democratisation of IoT”. However, IoT is very much a team sport. Since our focus is connectivity solutions, we are looking to partner with others that provide other IoT components and wish to take a similar approach to serving all customers in the IoT market.

What exactly comprises this private network that you offer?

Essentially it is a software running on the cloud. Specifically on Amazon Web Services. Using this architecture we are able to build and deploy networks on a pay-as-you-go basis, in real time, depending on customer needs and to scale them very rapidly.

Presumably signals still go over copper wires, fibre and satellites. Who are your partners for this physical connectivity?

Yes, we make use of public telecom infrastructure. However, our customers’ data is routed via our core network and packet gateways, rather than over the public Internet. We operate as an MVNO in a number of countries and have roaming agreements that enable us to provide global coverage. We have the flexibility to switch between different operators in different countries and regions to achieve best price, best quality and best coverage.

Does this mean that you will be competing with mobile network operators, many of whom have their own IoT service offerings?

Given our focus, I expect that competition will be minimal. In fact, I expect that we will be collaborating rather than competing. We see operators as potential channel partners. Our partnership with KDDI illustrates this. In December 2016 KDDI launched the KDDI IoT Connect Air service, which is powered by Soracom. Additionally, KDDI is partnering with Soracom to deliver a global telematics platform for Toyota.

How easy is it for a customer to switch between operators in a country?

We have technology that enables devices to switch between operators on the fly. This is particularly important for customers for whom service availability is a high priority. We are building additional services to ensure we have the right levels of availability, quality and security to address evolving customer needs.

Is it practical to serve everyone when you enter a new market?

Yes. Our technology has been designed, developed and deployed to support this. However, in practice, when we announce entry into a given market, we will have been working with customers in that market already. In the case of Europe, we will be presenting live demonstrations of use cases along with some of our customers and partners at 4YFN (Mobile World Congress) and CeBIT. Generally, the highest priority for us when we enter a market is the democratisation component. This means launching in such a way that we can support the developer ecosystem while also offering a full range of service to start-ups, SMEs and large enterprises.

How many of your customers are offering commercial services today?

It’s difficult to quote a precise number, but despite IoT projects typically requiring extensive testing we have seen over 30% quarterly growth in few hundred accounts.

You mentioned the partnership with KDDI and Toyota. Can you name some of some of your other customers?

We have customers and partners from many different verticals. Kakaxi partners with Soracom to provide sensing equipment for farms. Personal mobility device manufacturer Whill Inc. uses Soracom for remote monitoring and management of their personal mobility devices. Safecast use the Soracom network to collect and map radiation data. Enerbrain connects buildings to cloud intelligence for energy optimisation, Omniflow delivers smart energy platforms for urban and rural areas. We have hundreds of exciting use cases across our customer base.

What are Soracom’s USPs?

We have three major differentiators. They are:

  • A fully pay-as-you-go model, with no minimum commitment or contract. Our customers do not need to commit to a number of SIM cards or a specific volume of data.
  • Security. Some businesses are willing to compromise on this but we are not. We can deliver device and network security on a pay-as-you-go basis for everyone across all customer segments and all industry verticals.
  • Time to market. We offer APIs to our core network. Establishing a VPN connection takes minutes rather than months as is usually the case with other service providers. One of our European customers that had previously spent two months trying to get an VPN from a traditional service provider discovered that with Soracom they could have this in minutes.


What is the cost for a small developer wishing to connect 5-10 end points?

For small projects, a developer can buy Soracom SIM cards directly from Amazon’s European sites. Five SIM cards cost around $25.00 (US). For active SIMs, there is a monthly charge per SIM card of around $1.80 and data rates starting from 8 cents per megabyte for low consumption use cases.

For high volume and high consumption customers, prices drop automatically. So, what we bring is affordability on day one to get projects moving quickly and economies of scale as volume increases. The great thing is that all our services are available for smaller volumes on a low-cost pay-as-you-go basis. It is important to stress that we are not just offering a SIM card and connectivity but also a range of network services, including the highest levels of IoT security, at very competitive rates.

You raise around $30 million in the last round. Is this enough to support your current development and expansion plans?

Yes, the amount we raised is enough to support not only our US and Europe expansion but also expansion into a number of additional markets and our current  technology roadmap. Our business model and our technology are designed such that we can scale elastically.

Which additional markets do you plan to enter?

We plan to serve the Middle East, Africa, South America and other parts of Asia from Japan, US and Europe. We are exploring strategic partnerships with potential operator partners in some of countries in these regions.

What additional technologies/services can we expect from Soracom over the next two years?

We will continue to enhance our range of connectivity solutions based on customer pain points. Additionally, since our core network is agnostic to the underlying access technology and we are committed to building a truly connected world, you can expect to see us offering not only cellular connectivity, but a fully integrated approach to all types of IoT networks, including low power wide area networks and satellites.

What are your ambitions for the business?

I am focused on the overall commercial success of Soracom. This means ensuring that our top priorities are correct and that we build processes that make it easy to understand the needs of customers. We believe listening to and understanding our customers is essential if we wish to be a market leader. I’d like to see Soracom become the default choice for connectivity solutions. Then, acknowledging and identifying the reasons organisations choose alternative solutions would enable us to improve. For me, the measure of success would be that Soracom is recognised not just for excellent commercial performance, but also for the work it has done to support the industry.”

How do you see the IoT market developing over the next several years?

Sticking to our competence area, connectivity solutions, among the changes I see happening are innovations in technology and business models that will lower deployment costs and allow deployments to scale more rapidly. Currently the industry faces many problems relating to commercialisation of hardware. Prices of devices have not fallen to the extent that they could have. Part of the reason relates to patents and royalties and this results in significant costs before services are fully deployed.

If you could distil your knowledge of the industry and offer advice to a specific segment of the ecosystem, which segment would you choose and what advice would you offer?

I’d choose the developer and technology start-up segments. The advice I’d offer is to pay a lot less attention to arguments about different technologies and instead focus on the specific needs of your customer and your application. For example, instead of trying to find the ideal device with the widest range of connectivity options, focus instead on the bill of materials and ways to bring down the cost of devices so that you can deploy and scale solutions rapidly.

Secondly, regarding backhaul, I’d advise that cellular is by far the best and most secure technology available currently. This is because most use cases occur where people live and work, and those areas are predominantly covered by cellular.

Finally, I’d say develop both the businesses and its underlying products and services with the future in mind. The nature of the IoT industry is such that any solution deployed today is likely to require frequent modifications, so use modular approaches that maximise future flexibility.


© IOT Insights 2017

SORACOM Launches in Europe

22 February 2017 – SORACOM, a leading Japanese IoT connectivity provider today announced the launch of its advanced IoT connectivity platform and services in Europe.

Widely recognized as one of Japan's leading IoT technology providers, SORACOM is breaking down technical barriers to IoT/M2M deployment with a cloud-based connectivity platform that is both technically advanced and affordable. The company uses a unique approach and architecture to provide secure data transfer at low cost, and brings this technology to users globally across all industries in convenient new forms.

“SORACOM aims to use its platform to contribute to the overall growth of the IoT industry,” said Ken Tamagawa, Chief Executive Officer (above). “Current IoT connectivity providers do not offer secure and swift delivery of services that are affordable and available for everyone in a democratized way. Connecting devices to the internet or the cloud is the easy part. Securing devices and data is the most critical. If it’s on the public internet, it’s hackable. Our customers connect their devices directly to the cloud, using a private network provided by SORACOM instead of public internet.”

SORACOM's initial solutions were based on cellular connectivity, but earlier this month the company launched a solution based on LoRaWAN (Long Range Wide Area Network) that provides gateways to customers as a service.

Devices and services can be managed through APIs and a web console that allows convenient activation/deactivation of SIMs, traffic monitoring, network configuration and visualization, storage and management of data, and many more detailed operations, in real time.

The company has built a global ecosystem of over 250 partners through its Soracom Partner Space (SPS). Through this programme, the company continues to deliver both technical innovation and business value to partners and their customers. The company now welcomes new partners from Europe into SPS to further expand the ecosystem.

SORACOM’s SIM cards are available on Amazon’s European sites for small volumes and via user consoles for larger volumes.

SORACOM’s launch event will be held on 27th February at 12.00 (GMT+1) at Fira Montjuïc, at the 4YFN event at Mobile World Congress in Barcelona.


SORACOM was founded in November 2014 by a team of cloud and telecommunication veterans and launched in Japan in September 2015. From the beginning, the company's objective was to develop a communications network for IoT innovators across industries with the tools they need to connect, protect, control and coordinate their IoT deployments at speed and at scale. Today, the company serves over 5000 business clients, from start-ups to SMEs and blue-chip corporations. With headquarters in Tokyo and offices in, Singapore, Copenhagen and Palo Alto, the company is committed to providing IoT/M2M innovators everywhere with the tools they need to create a more connected world.

For additional information, please visit


Wind River Teams with IBM for Industrial IoT

Industrial customers will be able to integrate products from Wind River’s Helix portfolio with services from IBM’s Watson IoT Cloud Platform to accelerate time to market for solutions and services


27 January 2016 – Wind River, a global leader in delivering software for the Internet of Things (IoT), announced it is collaborating with IBM to accelerate IoT deployments for industrial customers with new “edge-to-cloud” recipes that will simplify and accelerate the development of smart connected devices.

The new recipes enab.e customers to integrate services from IBM Watson IoT Cloud Platform with products from the Wind River HelixTM portfolio. Industrial customers using the recipes will now be able to connect industrial devices running Wind River software to the IBM Watson IoT Cloud Platform and access to IBM Bluemix cloud services and analytics, allowing IoT developers to more quickly and easily develop smart connected devices.

The IBM and Wind River recipes and reference architectures also provide the necessary building blocks required for a complete IoT solution, including device management and the application of IBM machine learning to IoT. The reference architectures will include capabilities to manage, and deploy devices and systems across market segments, including smart building, transportation, factory automation, and healthcare.

Through the arrangement, Wind River and IBM will be able to provide elements that may be combined for a complete edge-to-cloud IoT solution. Specifically, recipes for Wind River operating systems, VxWorks, Wind River Rocket, and Wind River Pulsar Linux, and Wind River Helix Cloud, its software-as-a-service (SaaS) family of products, will instruct customers on how to integrate with IBM Watson IoT Cloud Platform, IBM Bluemix, and IBM IoT Real-Time Insights for processing device data.

Michael Krutz, chief product officer at Wind River (above), commented, “As we have seen, the industrial sector is primed to tap into the vast potential of IoT. By providing businesses with a guide based on best-of-breed edge-to-cloud technologies, IBM and Wind River are playing a critical role in advancing IoT, and enabling a new generation of deployments for customers in this rapidly evolving market.”

“IBM recognizes that connectivity, intelligence and insight are transforming the way people use things and for that reason is collaborating with Wind River given their focus on applying the Internet of Things in industrial solutions,” said Bret Greenstein, vice president, IBM Watson IoT. “Together, we will aim to help engineers better manage connected things and enable companies to take advantage of this connectivity to gain insights that help business make more informed business decisions.”

Wind River Helix, the comprehensive portfolio of Wind River products, enables IoT advancements from the secure and managed intelligent devices at the edge, through gateways, across the network, and up into the cloud. To learn more about how Wind River is addressing the opportunities and challenges of IoT, visit

For more information on Windriver’s IOT solutions, please visit

Formore information about IBM Watson IoT, please visit

Soruce: Wind River

LockState Uses Ayla’s IoT Platform for Smartlocks

Solution enables remote management of smartlocks and smartplug via Internet-connected PCs and smartphones

15 December 2015 - LockState, a leading manufacturer of smartlocks announced today that it is using Ayla Networks’ Internet of Things (IoT) platform and cloud services for its product line of RemoteLock and RemotePlug.

The advantages of IoT connectivity for smartlocks include the ability to set schedules monitor use codes, remotely create and delete codes,  view access history, and receive alerts when doors are used.

“If you don’t have an IoT strategy today, then we believe you risk extinction as a company, said Nolan Mondrow, CEO and founder of LockState (above). At LockState, we view IoT as the merger of distinct technologies. We rely on Ayla to expertly manage the IoT and cloud connectivity and to ensure that transportation of command and data to our locks is secure and reliable.  This enables us to focus on making our products and customer experience great.”

The Ayla IoT platform provides comprehensive device, cloud and mobile app connectivity. It allows manufacturers to get secure, reliable connected products to market with minimal time, cost and effort. It also enables them to improve multiple aspects of their business based on data generated by the connected devices.

David Friedman, CEO and co-founder, Ayla Networks

David Friedman, CEO and co-founder, Ayla Networks

“We have been working with LockState for 18 months to bring cloud connectivity to everything LockState offers,” said David Friedman, CEO and co-founder of Ayla Networks (left). “LockState understands the transformational potential of the IoT and is looking to Ayla to simplify its path to connectivity.”

LockState plans to demonstrate a range of products at the upcoming Consumer Electronics Show (CES) in Las Vegas in early January. They include RemoteLock 6i and the RemoteLock 5i WiFi door locks. The former is a commercial grade door lock, and the latter is an upgraded version of the company’s consumer door lock.

At CES the company plans also to show its WiFi RemotePlug and its LockState Connect system. The latter is a portal that allows consumers to connect WiFi enabled devices such as thermostats and door locks to existing Wi-Fi routers and then control these home devices from an internet connected computer or smartphone from anywhere in the world.

Source: Businesswire

Kii IoT Platform Selected by Kyocera to Power Smart Healthcare

27 October 2015 - Kii, a leading Internet of Things (IoT) cloud platform provider, today announced a strategic collaboration with Kyocera Corporation (Kyocera) to develop a cloud-based healthcare monitoring service and smart device combination called 'Daily Support'. Kyocera selected Kii as a cloud partner because of the wide variety of features suitable for its business model and global deployment availability.

Daily Support features an 11-gram wearable device created by Kyocera called 'TSUC' that measures step counts, calorie consumption and status detection differentiations, which determine the variances between walking or running on flat surfaces vs stairs, travelling in vehicles such as a bicycle or car, or riding an elevator vs. an escalator. By collaborating with Kii, TSUC can easily connect to the cloud for user calorie and activity data monitoring. It is designed specifically for company employees, health insurance and healthcare service providers.

Daily Support’s core user capabilities include:

  • Measuring the amount of daily activity, as well as other detailed data points on activity, sleep, visceral fat and calorie consumption when worn by users
  • Automatically uploading the data to the user’s smartphone, allowing for effortless monitoring of lifestyle-related data
  • Collecting data on the amount of activity, sleep, visceral fat and calorie consumption via an app
  • Monitoring conditions through graphs and figures displayed in the app
  • Unique ranking and point system among users
  • Observing the activities and data of the service, users on the Web site and send messages individually to promote better habits, as well as send group messages to users with similar tendencies
  • Visualising activity by the device, as it can measure calories when a user takes a picture of a meal, and monitor sleep, and visualise internal fat via a new, proprietary technology.


“Partnering with a world renowned brand like Kyocera to launch a smart healthcare device and service that helps users to lead a healthier lifestyle is a double win for Kii,” said Masanari Arai, CEO of Kii (above). “We will continue to bring the IoT to mainstream audiences across the globe by collaborating with other world class technology companies to help millions of consumers improve their health and daily lives.”

Kyocera leverages user, device and data management, and analytics on Kii Cloud to analyse data and provide information to each end user. Kyocera launched Daily Support in collaboration with the Association for Preventive Medicine of Japan in Autumn 2015.

About Kii
Kii is focused on addressing the high-performance demands of innovation in the connected world with an end-to-end backend platform optimised for enterprise applications and the Internet of Things (IoT). Businesses of all sizes are able to build, test, deploy, optimise and acquire users from a single integrated platform to accelerate time to market. y

Trusted by the world’s largest mobile carriers such as NTT Docomo, Kii currently serves 140M+ end users worldwide. Kii is a global company with data centres in the US, China, Japan and Singapore. For more information, follow @KiiCorp and @KiiEMEA or visit

Source: Kii

Pacific Controls Launches Smart City Platform on Microsoft Azure

22 October 2015  Pacific Control Systems, a leading IoT services provider, and Microsoft today announced the availability of Pacific Controls’ Galaxy 2021, a state-of-the-art Enterprise City Management software platform, built on Microsoft Azure cloud infrastructure.

Galaxy 2021 is a future-ready software platform capable of enabling a broad range of smart services focused both on public and private sector. The platform enables the provision of  security, healthcare, hospitality, education, retail, transportation, infrastructure and financial applications as services.

“Our partnership with Microsoft will deliver a global IoT marketplace available for OEMs, Microsoft channel partners and telecom operators to enhance their services, said Dilip Rahulan, Executive Chairman and CEO of PCS (above). "OEMs will be able to enhance their aftermarket services by enabling IOT Services with reduced maintenance costs, deliver continued high performance of equipment and provide actionable business intelligence to improve products and services delivery creating new aftermarket values.”

Samer Abu Ltaif, Regional General Manager, Microsoft Gulf“By offering a complete package comprising of cloud based IoT platform, big data analytics, extensive range of IoT applications, device integration capabilities, monitoring capabilities, effective business processes and business skills transfer, PCS is enabling telecom operators to seize IoT opportunities in an accelerated mode,” he added.

Samer Abu Ltaif, Regional General Manager of Microsoft Gulf (left), said, “Pacific Controls’ powerful IoT Galaxy 2021 platform together with Microsoft Azure infrastructure offers an unmatchable value proposition. It leverages analytical capabilities of both Galaxy 2021 and Microsoft Data Platform. We are proud of our partnership with PCS and the value it brings to our joint customers.”

The availability of Galaxy 2021 on Microsoft Azure will allow comprehensive Digital Business Platform to enterprises around the world. The unmatched capabilities of Galaxy 2021 to handle big data analytics and integrate variety of machines, equipment and systems combined with Azure’s network of scalable secure private connections, hybrid databases, storage, data residency and encryption features create a very powerful global proposition to build and deploy IoT applications.

Galaxy 2021 is an intelligent, accessible and actionable enterprise-level platform. It will use Azure’s analytics components such as stream analytics, events hub and machine learning services to further strengthen data driven business intelligence components and enable mass deployment of IoT services.

Source: Pacific Controls

Jasper Partners With Microsoft for Enterprise IoT Service Management

30 July 2015 – Jasper, a global Internet of Things (IoT) platform leader, today announced a strategic partnership with Microsoft to provide enterprises worldwide with an IoT service management solution that enables them to bring new IoT services to market faster, facilitate their shift from product businesses to services businesses, and rapidly scale. Through joint engineering efforts, the companies are combining the power of the Jasper IoT services platform and the Microsoft Azure IoT Suite, available in preview later this year.

Jasper Logo 160x83"More than 2,000 enterprises across dozens of industries worldwide have selected the Jasper Platform to enable them to deliver IoT services that increase customer value and grow revenues," said Macario Namie, VP of Strategy at Jasper (above). "Through this strategic partnership with Microsoft, we continue to increase the business value of IoT by making it easier and faster for enterprises to bring their IoT services to market, and to scale those services globally."

The Azure IoT Suite extends existing Azure capabilities to connect devices and other assets (i.e. "things"), capture the diverse and voluminous data they generate, and integrate and orchestrate the flow of that data. The suite also manages, analyzes and presents device data as usable information to help businesses make better decisions, while also intelligently automating operations. The offering, while customizable to fit the unique needs of any organization, also provides complete applications which speed deployment of common scenarios seen across many industries, such as remote monitoring, asset management and predictive maintenance, while providing the ability to grow and scale solutions to millions of "things."

Jasper Control Center, Jasper's IoT services platform, is a cloud-based IoT platform that enables companies of all sizes to rapidly and cost-effectively deploy, manage and monetize IoT services for any connected device. The platform, which is easily configurable to meet the unique requirements of business across industries, gives companies the real-time visibility, intelligence and control they need to accelerate time-to-market, automate operations, optimize performance, troubleshoot and fix issues, and manage costs. As those companies grow, Control Center makes it easy for them to seamlessly scale their businesses across the globe. Jasper partners with 25 mobile operator groups, representing more than 100 mobile operator networks worldwide, to deliver the benefits of Control Center in over 100 countries.

"Our vision for the Azure IoT Suite is to help companies thrive in this era of IoT by delivering preconfigured solutions and world class services that any company, whether startup or the most established global enterprises, can use to create new value," said Sam George, Director of Azure IoT. "Jasper's IoT services platform is a critical component of delivering on this vision. By bringing together the Jasper Platform and the Azure IoT Suite, businesses of any size and in any industry can build cost effective IoT solutions for themselves or their customers."

The combination of the Jasper Platform and the Azure IoT Suite will provide enterprises worldwide with the following advantages:

  • Faster Time-to-Market - Enterprises in any industry can accelerate time to market of their IoT services by taking advantage of pre-established, deep integration across all technology layers -- connectivity, application, and data.
  • Global Visibility - Businesses gain a global view of their IoT deployments -- including both device data and Control Center IoT service data -- through the Azure IoT Suite experience.
  • Automated Business Decisions - The solution delivers richer insights that inform more sophisticated decision-making.


About Jasper
Jasper is a global Internet of Things (IoT) platform leader. Jasper has designed its industry-leading, cloud-based IoT platform to enable companies of all sizes to rapidly and cost-effectively deploy, manage and monetize IoT services on a global scale. When companies do this, they become much more than product businesses. They become service businesses, capable of automatically managing their customers' entire IoT services lifecycle, delivering increased customer value and unlocking new sources of revenue. More than 2,000 companies in over 20 industries, including many of the world's top brands, choose Jasper to fast-track their IoT services. Jasper currently partners with 25 mobile operator groups, representing more than 100 mobile operator networks worldwide.

Founded in 2004, Jasper is based in Santa Clara, California. For more information, please visit

IBM’s IOT Push: It’s All about Business Transformation

"When we think of the Internet of things, we don’t just think about data in the cloud, we think about how to build devices, organise their information flows and operate the devices around assets and the management life cycles of the assets”

Christopher O'Connor, General Manager, Internet of Things, IBM

Interview by Abraham Joseph, Editorial Director, IOT Insights

What is IBM’s position on IOT?

We have been around this space – which has had a variety of names – for many years. We have a strong presence in IT data centres and for many years we’ve been providing a range of solutions that take a set of physical devices, convert their outputs to digital data, analyse this data and provide information for business decisions. (Read more...)

Dell Partners With ThingWorx to Deliver IoT Services to Enterprise Customers

28 May 2015 - Dell Services today announced an agreement with ThingWorx, a PTC business, aimed at helping customers on their IoT journey via the ThingWorx IoT platform. Dell Services offers a combination of technology and business expertise to help customers reduce the time, cost and risk required to build innovative Internet of Things (IoT) applications. As a part of the agreement, Dell’s Digital Business Services  has joined the ThingWorx System Integrator Program.

As a ThingWorx system integrator partner, Dell Services offers the power of digital capabilities across cloud, mobility, social media, big data and digital transformation consulting to deliver comprehensive professional services dedicated to IoT.

Dell’s end-to-end portfolio is tailored for specific industries including healthcare, manufacturing, banking, and more and spans advisory, solution design, application development, implementation and managed services. Dell leverages investments in its Silicon Valley-based Internet of Things Lab jointly funded by Intel to design and launch solutions including smart buildings and connected products as well as next generation insurance, for customers.

In 2014, Dell and Intel began collaborating on IoT solutions for customer projects such as building automation for smart buildings. They are also both part of the Open Interconnect Consortium (OIC) that sets standards for connecting a multitude of household gadgets and appliances.

“Our customers today are seeing true business value in the Internet of Things, which is occupying a prominent place on their digital business agenda,” said Raman Sapra, executive director and global head, Dell Digital Business Services. “Our relationship with ThingWorx is yet another step towards helping our enterprise customers realize the business benefits of IoT through a consulting-led approach.”

The ThingWorx System Integrator Program consists of consulting and services companies that provide deep and proven delivery capabilities, and executive commitment to the ThingWorx product line.

With the ever-growing number of smart, connected products and sensors, the true potential of IoT lies in integrating people, systems and things, and developing new innovative applications that disrupt the way industries work. The ThingWorx platform offers one of the most comprehensive IoT solution stacks in the industry, providing a unified experience for customers to develop solutions for smart connected products.

Russ Fadell Photo 310x386“We are happy to welcome Dell into the ThingWorx System Integrator Program. The digital services solutions offered by Dell on a global basis will help ThingWorx customers accelerate the real, tangible benefits of implementing IoT-based solutions.” said Russ Fadel President and General Manager, ThingWorx, a PTC business (left).

Today Dell also announced a new IoT gateway designed to help customers kick-start their IoT solution development and begin realizing the value of IoT. Available immediately, this gateway is an integral part of Dell’s portfolio of IoT-enabling technologies. Customers that invest in early pilots with this product will have a competitive advantage and the flexibility to build on their systems with the upcoming release of Dell’s purpose-built IoT gateway. Additionally the Dell IoT gateway will participate in the ThingWorx Ready program, designed to validate interoperability between complementary products and the ThingWorx platform.

Dell and IoT
Dell cuts through the hype with a pragmatic approach to the Internet of Things and helps its customers leverage existing equipment and data to make the most of current technology investments. Dell customers can take advantage of analytics scenarios that span gateways, datacenter cloud and services leading to analytics-driven action. The Dell portfolio, combined with a rich partner ecosystem, deep vertical and domain expertise, and a collaborative approach enables Dell to provide end-to-end IoT solutions.

ThingWorx System Integrator Program
ThingWorx Partners provide a wide variety of products and services throughout the entire IoT value chain – from software systems and cloud platforms to smart sensors, devices, gateways and system integration services that make the connected world a reality.  The ThingWorx Partner Program allows System Integrators to enable their teams with expertise around the ThingWorx rapid application development platform greatly simplifying the architecture, implementation and deployment of IoT solutions.  ThingWorx system integrator partners reduce the cost and risk of Internet of Things deployments for end customers, helping accelerate the growth of the overall space.

Source: Dell

iYogi Launches IoT Platform Based on Microsoft Azure

28 May 2015 – iYogi, the Gurgaon, India-based support services company today reported that it has launched an enterprise-grade Digital Service Cloud Open IoT Platform.  Built on Microsoft Azure, the platform is said to scale to millions of devices. Innovators can use the platform to deploy, monitor and automatically manage their products across millions of end users, easily integrate their products with the growing IoT ecosystem, and use its advanced analytics capabilities to build and fast track their global growth strategies.

iYogi's Digital Service Cloud Open IoT Platform is the latest version of the company's Digital Service Cloud,  one of the world’s largest SaaS based digital device management platforms. It uses various Azure modules including the Azure Service Bus, Azure Event Hub, Azure DocumentDB and Azure Machine Learning as its foundation, and builds on these to create a fault-tolerant architecture containing a proprietary rules engine, a reporting engine, an event configurator and a universal UI which enables the creation of deep connections within the IoT ecosystem. The platform also incorporates high data security and privacy standards.

Microsoft logo 200x127Mr. Anil Reddy, Head – Strategy, Microsoft India said, “As IoT moves towards becoming an essential fabric of business, our partners are doing very interesting things with Microsoft Azure. Digital Service Cloud Open IoT Platform is a good example of global innovation. It builds on Azure’s capabilities and can help IoT companies rapidly reach millions of customers across the globe. This will jump start innovation in IoT, amongst businesses of all sizes and maturity, across a variety of segments. This would help them serve their customers better by building on newer scenarios and capabilities enabled by IoT and Microsoft Azure.”

Commenting on the launch of the platform, Uday Challu, CEO of iYogi said, “Recognizing the potential economic and social impact of IoT, the global technology industry is witnessing a burst of innovation. A platform that brings this innovation ecosystem together is essential to propel the industry further.”

“More than four years, and $35 million have gone into the development of our platform – and we believe this is exactly what is needed by IoT innovators. It’s easy to set up, and can scale from one-digit to over a million transactions quickly,” he added.

iYogi has also launched the Digital Service Cloud Open IoT Partner Program, to support the growth of the IoT ecosystem. Under the program, start-ups can use the platform for free, for up-to one million devices, and will receive additional resources and development support. The company plans to create a showcase of more than 100 IoT solutions over the next one year.

Current use cases of the platform exist across smart cities, healthcare, financial services, manufacturing, automotive and home automation segments. Early adopters of the platform and members of the Digital Service Cloud Open IoT Partner Program include:

  • COOEY, a family health-monitoring platform that collects, analyses and provides insights about patient data.
  • SmartBuildings which improves comfort, health and energy efficiency in commercial buildings via 24×7 monitoring and control of air conditioning systems.
  • Yuvera whose omni-channel retail product Linqs enables customers to digitally explore products in-store.


About Digital Service Cloud
Digital Service Cloud is one of the world’s largest SaaS based digital device management platform with more than 12 million devices under management. It is aimed at assisting telecom service providers, OEMs and technology retailers to improve customer support, and generate new revenues.

The platform is being used globally to service customers of brands like Toshiba, Lexmark, ViaSat, The Source, AVG, Earthlink, Telefonica and Airtel. The Digital Service Cloud Open IoT Platform builds on the existing capabilities of this platform. For more information please visit

Source: iYogi