Greenwave Systems and Nuance Deliver Voice-Powered IoT
12 December 2016 – Nuance Communications, a leading provider of voice and language solutions and Greenwave Systems, a global Internet of Things (IoT) software and managed services company, today announced the integration of Nuance’s technology into Greenwave’s IoT Platform.
Greenwave has integrated the Nuance Mix voice and AI-powered natural language understanding (NLU) technologies into its award-winning AXON Platform for managed service. Working together, Nuance and Greenwave will provide communications service providers with the ability to create new conversational Internet of Things (IoT) services, devices and experiences in enterprises, industrial settings and in the smart home. The union brings deeply integrated voice capabilities to the IoT.
Greenwave’s AXON Platform already powers millions of advanced networks. It is used by leading telecom, cable and utilities service providers to power their managed services for audio, video, broadband and energy management systems. Integrating Nuance’s technology gives service providers the ability to offer seamless connectivity between IoT devices and services, allowing things and services talk to each other and people to converse with their apps, services and devices.
Integrated solutions made incredibly intelligent through data-driven AI let service providers maximize a frictionless experience between humans and their technology. Within the smart home or the enterprise, this collaboration between Greenwave and Nuance will deliver bespoke virtual personal assistants that are conversational, intelligent and easily integrated into any IoT environment.
“Voice control and activation is the most natural and intuitive interface,” said Christos Lagomichos, Chief Operating Officer, Greenwave Systems (above). “With several products, services and standards making their way into the home, we found that adding the multi-language capability from Nuance to be the solution that helps us meet the demand from our global operators providing IoT to their consumers. The same is true of industrial use cases and complicated enterprise IoT applications. Voice-based interfaces ease engagement. Together with Nuance, we’re empowering service providers with the ability to deliver unique yet powerful IoT experiences that are intelligent, conversational and deliver on the promise of ubiquitous connectivity.”
Nuance Mix combines Nuance’s voice recognition, text-to-speech, wake-up word, voice biometrics, signal enhancement and AI-powered NLU into a single scalable and customizable platform. The platform is data-driven and leverages user speech data to quickly learn and understand human language. Service providers have access to that data to drive new innovations or features.
“Service providers have a clear opportunity to lead the smart home market with services already central to today’s connected home,” said Dan Faulkner, Senior Vice President, Communications Service Providers, Nuance Mobile (left). “What’s long been missing is a flexible and scalable platform that isn’t closed or proprietary. One that makes it possible for a variety of smart home systems to talk to each other. Our collaboration with Greenwave changes all of that. It gives service providers their opportunity to create and deliver unique home automation and IoT offerings that are conversational and customizable.”
For more information on Greenwave’s AXON platform and managed services for the IoT, please visit www.greenwavesystems.com.
For more information about Nuance and Nuance Mix, please visit www.nuance.com.
Source: Greenwave Systems & Nuance Communications